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Archive for the ‘Eccentric’ Category

Last week’s seminar at The Globe Theatre saw a courageous group of people take steps into unknown territory as they encountered techniques and concepts that stretched their thinking. Each seminar begins with a room full of strangers, by the end, strong bonds of friendship are forged during a 48 hour journey of self-discovery. This group has inspired the theme for this week’s blog – courage.

Joan of Arc won the loyalty of her soldiers based on her courage and charisma. During that time, the military was a male subculture within which men in military elites were jealously protective of their own elite status. Joan’s ability to join this elite should have been crippled three times over: by her young age (she was hardly more than a child), by the fact that she was a peasant in a feudal society and because she was female. Yet Joan’s innate courage made thousands of men want to follow her.

Nelson Mandela’s life is a story of huge courage. He endured a twenty-three year imprisonment for his dream of a better and equal South Africa. Mandela said ‘I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.’ This man’s vision was so completely and utterly compelling for him that he had no other choice except to stand by his beliefs in the face of devastating personal adversity.

Sir Ranulph Fiennes has been described as the world’s greatest living explorer and was awarded an OBE for human endeavour and charitable services. His courage when faced with nature’s most dangerous and difficult challenges is a great analogy for leaders in the business world. The elements vital to the success of an expedition include teamwork, courage, determination, resilience and the ability to perform under extreme pressure. These same qualities are all crucial to success in the business world.

For a charismatic leader working within a corporate environment, the very nature of their character and personality gives rise to a plethora of situations in which they require courage and steely nerves to pursue what they believe to be right.

A charismatic leader not only requires personal courage but can also benefit from actively promoting an environment within which people are encouraged to be courageous. In a courageous climate:

• Difficult things can be said
• There won’t be a sense of fear about what may happen in the future
• People can develop through controlled risk-taking – it’s OK to make a mistake
• Performance and productivity soars without the choking restraints of fear
• Ideas are welcomes and creativity increases
• People find it easier to adapt and accept changes.

Charismatic leaders possess the ability to engage in courageous conversations. This requires courageous listening, courageous decision-making, courageous action, the courage to set and enforce standards of behaviour, and the courage to do what it takes to change destructive existing habits. Courageous leadership requires people to see what others don’t want to see, and do what others don’t want to do.

An organisation may have the ability to make the necessary changes, but it requires courageous leaders who possess strength, conviction, and the stamina to hold on through the inevitable resistance. Chuck Yeager, the first person to break the sound barrier, reported that as he approached the barrier, it was the most turbulent ride of his life, but once he broke through, it became the calmest.

The swirling snowstorm made it difficult for the old man to see as he slowly trudged along the road of his destiny. Lines of experience etched his ruddy face and already the touch of frost cast a silvery glow that clung like limpets to his long red coat…

At that moment he was catapulted through time, to the magical Father of Christmas… his wizened face crinkled into a warm smile as he fondly remembered the innocence of childhood slumberings, expectations of the days’ dawning. The exquisite joy of possessing the power to transform dreams into reality was worth the labours of the chimney, and even when they began erecting those modern dwellings void of fireplaces, his sense of adventure always managed to find a way to present his gifts, cramming stockings and pillowcases full of each year’s endeavours. Yet, over the years he’d heard too many times, “I don’t believe in Father Christmas” that it began to echo like an un-tuned piano, vibrating through the core of his very being… and his biggest mistake was that he began to believe the untruths he was hearing, until overnight he became old and his adventurous spirit became ashes where the fire had once burned so brightly…

And then a sound of the past allowed itself to penetrate his deaf ears, not listening, yet hearing the tinklings of tiny bells. There in front of him stood Rudolf, his trusty stead resplendent in his tawny winter coat. The old man’s eyes watered, ice turning to tears as he confronted his biggest fear… What to do now that he’d given up on his dreams? Except, the kindly reindeer refused to budge… “Whatever you believe about the children is what you believe about yourself, there is no magic without you and you are without magic if you don’t believe in yourself.”

It was time to decide, a decision that would affect the rest of his life as he knew it, and there in the vast, majestic landscape of the snowy capped mountains he made his choice…

…the very act of choosing caused a great warmth to spread throughout his body transferring itself to Rudolf who nose what that feels like…”Let me fly even higher tonight” whispered the old man growing younger every moment, “For there is important work to be done.”

Whatever challenges you may face in the coming year know that all your dreams are worth fighting for; after all, you have the infinite potential inside to create 2011 exactly as you choose.

Release your authentic power and enjoy a magical Charismas!

Just a quickie –  did you see Matthew Wright on Channel Five’s The Wright Stuff start my big apple experiment on National Apple Day? Slightly cynical yet more and more people are proving your thoughts and emotions can influence the rate of an apple’s decay.

It took me years to appreciate the importance of really listening to people. In a sales environment it is critical to the success of a salesperson’s career. According to Nancy Kline, author of Time to Think “the quality of your listening impacts on the quality of the other person’s thinking”. Fired Apprentice candidate, Melissa Cohen’s lack of Emotional IQ and indifference to listening to retailers’ comments proved to be ‘Synergy’s’ downfall last night. Melissa failed to build rapport during any of her pitches – a vital skill because 83% of customers do business with people they like and trust.
Yet was Melissa’s intention to ‘persuade’ Debenhams to stock showerheads and shovels completely left field? In my twenties I worked for an organisation that sold children’s character coat hangers. (they were called ‘Cutehangers’) I had sold these into all the department store chains including M & S. The retailer that eluded me was BHS because they didn’t have a department to buy children’s character coat hangers. My passion and their belief in my product caused their management team to set up a department and I got full distribution through BHS. (One of my proudest moments as a salesperson) That’s why part of me secretly admired Melissa’s persistence with Debenhams and perhaps with more rapport and better listening they might have been inspired to come up with a creative solution.

I will miss Melissa’s extraordinarily rich vocabulary from “karmically they will be retributed” to “sectionality” and “conversate”! I make up words all the time because they interrupt patterns of thinking and create interest. My global sales product is called ‘The Sales Activator®’ and features a board game called ‘The Trynamic Sales Game™’ – have you ever heard of the word ‘trynamic before? According to Albert Mehrabian, Professor of Psychology only 7% of face-to-face communication is based on the actual words we say. 38% of communication is gleaned by how we say those words and 55% is based on body language. Given Melissa Cohen’s commanding voice tonality and her utter conviction in what she was saying it did take a few moments to register her unusual choice of vocabulary.
Have a great week!

Are eccentric people charismatic?

February 16th 2010 by Nikki Owen | Eccentric

Talking to Paul Webb last week, a photographer who has worked with a raft of high profile people, and having listened to his interesting take on life I was left wondering whether eccentricity has a bearing on personal charisma.

This led me to try to think of individuals who were both quirky and charismatic. I could identify many who were quirky such as Vivienne Westwood, John McCririck, Ozzy Osbourne, Chris Eubank and Carol Thatcher, but I struggled to pinpoint people with both characteristics.

On further reflection it appears that some people cultivate a public persona which they believe will grab attention, but which does not necessarily reflect their inner selves. I concluded that perhaps it is when the true inner self is combined with a natural external persona, that charisma flows in abundance as we witness in pop superstar Sir Elton John? What do you think? We’d love to hear your thoughts.

 In the meantime I’m left to ponder whether Rio Ferdinand will be able to match John Terry’s inspirational captaincy – unfortunately for John Terry’s wife charisma can bring its’ own baggage.